Shipping and Returns
Shipping Policy
Our online store offers a variety of shipping options to ensure you receive your dress safely and in a timely manner. We make sure to carefully package each order so it arrives in perfect condition. Shipping is FREE worldwide, delivery time will depend on what part of the world you are purchasing from.
Estimated delivery times:
-EUROPE: 1 to 3 days
-LATIN AMERICA: 1 to 15 days
For more information, contact our team and you will receive personalized attention.
Returns and Exchanges
At DB Official we understand that sometimes a dress may not be exactly what you expected. That's why we offer a simple return and exchange policy. If you are not satisfied with your purchase, please contact us and we will guide you through the return or exchange process.
Return Period: One week from receipt of the product.
Conditions: Garment in perfect condition and with original labels.
Process: Contact us to initiate the return.
Inspection: Verification of the condition of the garment upon receipt.
Options: Exchange for another item or refund.
At DBofficial, we guarantee a satisfactory shopping experience.